Frequently Asked Questions

Start Here

If your goal is to speak, start with Voice Mastery — it shows you exactly what to do next.

Manage my subscription

How do I manage or cancel my subscription?
Go to your account to manage, change or cancel your subscription.
Your learning history stays with you if you switch between tiers.
→ Manage your account

Book a live class

How do I book a live class?
Choose a time from the live class schedule and book your place online.
Classes are small (max 6) and run on UK time.
→ View the schedule

See prep for live classes

Where do I find preparation for my class?
Preparation is shared in the class chat and linked to the current monthly word.
Only members of that class can see this chat.
→ Go to chat

I understand French but can't speak. What should I do?

Start with Voice Mastery.
Recording and feedback show exactly what to adjust.
→ Voice Recording

What is Voice Mastery? 

Voice Mastery includes Bonjour Brilliance and develops your French voice.
You record your voice and receive direct feedback on how it sounds.
→ How to develop your French voice

How do I join Voice Mastery? 

Join Voice Mastery monthly or annually. 
→ Join Voice Mastery
→ Switch up from Bonjour Brilliance Basic

What should I do first in Voice Mastery?

Record 30–60 seconds of spoken French.
This establishes your starting point and next step.
→ Voice Recording

What is Bonjour Brilliance?

Bonjour Brilliance is the self-study programme.
It is the work you do between classes and can be used as a standalone way to learn French.

What should I do first in Bonjour Brilliance?

Start with Rendez-Vous Tutos.
Do 3 per week = around 30 minutes of study.
→ Watch a Tuto

Unusual and specific to The French Room

What is the 907 monthly word?

The central word used across The French Room each month.
We call it 907 because it is chosen from the top 907 words needed for fluent speech, backed by academic research.
→ See the current word

What is Le Cahier?

Your personal French notebook and progress log.
It is the driving force behind your learning and your progress over time.
→ More about Le Cahier

What are the libraries?

A set of focused practice areas.
They cover grammar, vocabulary, listening, pronunciation, reading and practical use.
→ Go to My Study
→ Go to Library Directory

What is a Rendez-Vous Tuto?

A short lesson (around 10 minutes).
It shows how a word or idea works in real sentences.
→ Watch a Tuto

Common concerns

Do I need to do everything?

No.
You are encouraged to be highly selective, which is why the focus is on one word at a time.

Do I need to catch up?

No.
No prior study is required and you start from where you are with what you have.
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